Our Commitment to Privacy
What Information Do We Collect?
When you visit the Site you may provide us with two types of information: (1) Personal Information, which means personal information that you knowingly choose to disclose that is collected on an individual basis; and (2) Aggregate Information, which refers to general web site use information collected on an aggregate basis as you and others browse the Site.
Personal Information That You Choose To Provide
Email Information: In addition, for the purpose of providing general information from us and our partners, if you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
Mobile Device Information: We also collect Personal Information from your computer, tablet, mobile phone, or other devices that you are using to access our Services. This can include the IP address, browser type, operating system, geolocation, a date/time stamp for your visit, and your language settings.
In general, Personal Information may include your name, address, date of birth, email address, IP address, device identifier, social media account username or ID, phone number, SMS text messaging account name or number, personal preferences, credit card, check or other payment processing, teacher, school or other educational information, and other users account-related information. If you are a parent setting up an account for use by your child, then such Personal Information will include similar information about your child.
Personal Information is collected online when users voluntarily submit non-public personal information on the Site by establishing a user account, requesting information, uploading content, receiving electronic notices, or other similar communications. Only your IP address and/or user name would be automatically collected when you access the Site for purposes of processing your login to your account in the platform or enhancing your Site browsing via cookies and/or auditing.
We will retain any personal information submitted by you for the fulfillment of the intended purposes for which such is collected. We will establish minimum and maximum retention periods based on the type of information collected (i.e., sensitivity), the intended purposes, and as otherwise may be legally required. We will retain your Personal Information for as long as you use the Services and until you request to delete your data.
We prioritize offering flexible and personalized customer support options. To this end, we include SMS texting as an alternative communication method for customer support. When you opt for SMS support, we capture certain information, including your phone number and explicit consent to receive SMS messages. This data is solely used to facilitate effective and timely customer support and communication.
We understand the importance of privacy and data security. Therefore, we assure you that the phone and consent data we collect for SMS messaging is used exclusively for the purpose of providing you with the customer support you request. We do not share this SMS data with any third parties. Your phone number and consent are strictly utilized to ensure a smooth and responsive support experience.
You have complete control over your communication preferences with us. At any time, you can opt out of our SMS support by either adjusting your preferences in your account settings or by simply replying 'STOP' to any of our messages. This action will immediately unsubscribe you from all SMS lists associated with our customer support, ensuring that you only receive communication in your preferred formats.
Aggregate Information Based on Website Usage
Aggregate Information refers to non-personally identifiable or anonymous information about you, such as the pages most frequently visited, time spent on a page or area of the site, number of visits, browser types, cookie preferences, or search terms entered. This information is collected and used in a collective manner and cannot be linked to a single individual.
When you visit the site, we automatically collect Aggregate Information about your visit. This information helps us understand the type of computer, browser, and web service you are using and the date, time, and pages you visit. We use this information to design the site to enhance your experience.
We may share Aggregate Information with third parties to enhance your experience on the site or to fulfill obligations. For example, IP addresses help diagnose server problems, analyze trends, track user movements, and deliver customized content. However, IP addresses are not linked to Personal Information.
We may share Aggregate Information with third parties to enhance your experience on our Site and otherwise in fulfillment of obligations. We use IP addresses to help diagnose problems with our server, administer our Site, analyze trends, track users' movement on the Site, gather broad demographic information for aggregate use for us to improve the Site, and deliver customized, personalized content. IP addresses, however, are not linked to Personal Information. We also may use a unique assigned number located with the Site's URL to determine the website from which you navigated to get to the Site. While this number may not be apparent to you, it does not contain your Personal Information.
How Do We Use Personal Information? We use personal information to administer our business activities, provide customer service, and offer other products and services to our customers and prospective customers. Occasionally, we may use the information to notify you of important changes to the site, new services, and special offers. We may also use the information to send you offers developed under our corporate standards designed to protect the security and privacy of customer information. Customers have the opportunity, at least once a year, to request not to receive these offers.
How Do We Process Direct Communications? We provide various means for you to communicate directly with other site users, such as sending private messages and making public posts. We may access and use automated systems to review and analyze communications for security purposes, fraud prevention, compliance with legal and regulatory requirements, platform development and improvement, research, and customer or technical support. We may block communications that we believe may contain malicious content, spam, or pose a risk to users, the site, or other third parties. All communications sent or received using our site communication tools will be received and stored by us.
How Does Skipper Use Social Media? We use social media in different ways, such as promoting our services and mission, facilitating certain features of our services, advertising, improving, and facilitating our services.
Login with Social Media Account: We offer the option to sign into a user account with your social media account, eliminating the need to remember multiple usernames and passwords.
Social Media Plugins Integration: We have integrated social media plugins into our platform, meaning that clicking on one of the buttons shares information with the social media providers.
Profiling: We may use social media to identify your personal preferences or profile you so that we may suggest content or educators that may interest you based on those personal preferences or profiling.
When a user signs into the Site with a social media account or uses other social media services to interact with "company" or our Site users, the information you choose to share with us may include the basic information available in your social media profile (including your email address, status updates and a list of your contacts). Your social media provider will be able to tell you more about how they use and process your data whenever you connect with "company" through them. Also, if you wish to participate in our social media sites linked to the Sites (such as Facebook, Twitter, Instagram, YouTube, Pinterest and Google +), we will be given your social media user account name as well as access and viewing of your social media account and postings.
What are Cookies and Web Beacons? Cookies and Web Beacons are features of web browser software that allow web servers to recognize a user's computer and gather information about their browsing activities. Cookies are small pieces of data stored by a user's web browser, while web beacons are objects embedded in web pages or emails that track whether a user has viewed the page or email.
Companies use this information to constantly improve their websites and better serve their customers. Cookies help companies collect important business and technical statistics, while web server logs allow them to count visitors and evaluate the site's visitor capacity. This information is used to design and arrange the website in a user-friendly manner, but companies do not use it to capture individual email addresses or any personally identifying information.
How Do We Use Information That We Collect From Cookies Or Web Beacons? Skipper uses this information to constantly improve our websites and better serve our customers. Cookies help Skipper collect important business and technical statistics, while web server logs allow us to count visitors and evaluate the site's visitor capacity. This information is used to design and arrange the website in a user-friendly manner, but companies do not use it to capture individual email addresses or any personally identifying information.
Companies generally do not share personal information with third parties without the user's permission. However, they may provide personal information to third parties involved in the operation, performance, support and/or maintenance of the website, such as hosting companies and technical consultants. They may also be required to provide personal information in response to a court order, subpoena, government investigation, or as otherwise required by law.
In some cases, companies may enter into strategic marketing alliances or partnerships with third parties who may be given access to a user's personal information for the purpose of providing them with information about products and services that might be of interest to them. Companies are committed to proper Internet practices and full compliance with the law regarding the protection of personal information